Sustaining the Focus on Improvement

Sustaining the Focus on Improvement H Thomas Johnson (2009) in a forward to the Toyota Kata by Mike Rother came up with the acronyms MBM โ€“ Managing by means and MBR โ€“ Managing by results. The difference being the realisation that focus on organisationโ€™s routines for improvement and adaptation (Kata), better define the pathway to […]